Frequently Asked Questions


What format and resolution should my image be?

We accept hi resolution pdf files at 300dpi or above (we can print from lower resolution pdf files but the quality may be pixelated). 

Can you laminate my prints?

Yes we can offer lamination of your prints. We laminate both sides(encapsulation) making your prints durable and waterproof. 

How do you accept payment?

We accept payment online only, in advance before starting the printing. 

Can I come and pick my prints up from your store?

You are welcome to pop into our store in Edinburgh to pick up your printing. 

What is your turnaround time?

We aim to despatch printing samw working day if received before 12 noon, using a next day courier service, sometimes if demand is particularly high, your printing maybe despatched within 24 hours of receiving the order ( working days only). If time is of the essence, please confirm with us before placing your order.

I have other questions

Please contact us by using the online form or call us on 0131 556 3582. We will be pleased to help.